Delete Your Data
Leadpipe by AlrightMyLover
This page is a draft for Leo to review before launch. It isn't in force yet, and parts of it describe features (the shop, accounts and gameplay stats) that are still being built.
Leadpipe works without an account. If you signed in (with Google Play Games, Game Center or Sign in with Apple), you can delete your account yourself in the game, which deletes your sign-in details, saved game and coin history from our server. Apart from that, unless you switched them off, we hold gameplay stats tagged with a random ID. The ID isn't your name or your Apple or Google account, and we never link the stats to your account. We delete them automatically after about 3 months. Here's how to delete everything.
1. Delete your account (if you signed in)
In the game, open Settings, tap Manage next to Account, then Delete my account, and confirm. Everything your account held is deleted from our server straight away, and from our hosting provider's backups within 30 days. The one exception is a bonus mark for each sign-in account you used (see the table below), kept so the sign-in bonus can't be claimed twice. Your phone keeps its progress and carries on as a guest.
This can't be undone: the saved progress and coins in your account, including coins you bought, are gone for good.
If you used Sign in with Apple, you can also stop it from your iPhone or iPad: open Settings → [your name] → Sign-In & Security → Sign in with Apple, pick Leadpipe and stop using it.
If you no longer have the game installed, email privacy@leadpipe.online with the subject "Account deletion request", saying how you signed in and your display name or nickname, if you had one. We'll ask you to confirm it's your account, for example by telling us roughly when you signed in and how far you'd got, before deleting anything. Then we'll delete the account within one month.
An account that goes 12 months without being used is deleted automatically, with its cloud save and coin history.
2. Stop sharing stats
Open Settings in the game and switch off "Share usage stats". Nothing more is sent from then on, any stats waiting to be sent are thrown away, and the random ID is deleted from your phone.
3. Delete the data on your phone
Your progress, coins and settings are also kept on your phone. To delete them, uninstall the game. On Android you can instead go to Settings → Apps → Leadpipe → Storage → Clear storage. On iPhone or iPad, delete the app (offloading it keeps its data). This also deletes the random IDs (for stats and for purchase checks), so a reinstall starts afresh.
This can't be undone: your levels, stars and coins will be gone for good.
4. Ask us to delete what we hold
Email privacy@leadpipe.online with the subject "Data deletion request". We'll reply within one month.
Because the stats aren't linked to your name, email or device, we usually can't tell which records are yours. If we can't find them, they will still be deleted automatically within about 3 months of being sent. If you've emailed us before, we'll also delete those emails.
What gets deleted, and what's kept
| Data | What happens |
|---|---|
| Gameplay stats, unless you switched them off (random ID, game events, app version, platform, country) | Deleted automatically after about 3 months. Totals and averages that can't be linked to anyone may be kept. |
| Your account: the ID from Google Play Games, Game Center or Sign in with Apple, display name or nickname, profile picture link, saved game, coin history (including hashed purchase IDs) and sign-in keys | Deleted when you delete your account in the game, on request by email, or after 12 months without being used. Gone from our server straight away and from backups within 30 days. A sign-in key on its own is deleted after 180 days without being used. |
| Purchase checks (the purchase token or signed transaction sent with each one) | Never stored as sent, so nothing to delete. |
| Purchase records, signed in or not: a hashed purchase ID, the pack, how many and when, whether it was a test, the random purchase-check ID of the phone that sent it and, if signed in, the account's player ID (kept so the same purchase can't be counted twice) | Deleted automatically 2 years after the purchase, including when you delete your account. They hold no name, email address or payment details. |
| Bonus marks: a keyed, hashed copy of each sign-in account ID (Play Games, Game Center or Apple) that has had the sign-in bonus or brought a phone's coins along, with no player ID, saved game or coins | Kept after you delete your account, so the sign-in bonus and coin carry-over can't be claimed twice. Only someone with our secret key and your sign-in ID could match one to you. |
| Your email address, if you asked us to tell you when the game is out | Deleted once we've sent that message, or sooner if you ask. |
| Progress, coins and settings on your phone | Deleted when you uninstall the game or clear its storage. |
| Emails you've sent us | Deleted on request, unless we need to keep them by law. |
| Your Google Play Games or Apple profile, and purchase records held by Google Play or the App Store | Held by Google or Apple, not us. See Google's data and privacy settings or Apple's Data and Privacy page. |
For more detail, see our Privacy Policy.